Food supplement. Not a medicine. Sold by Organicjointsglo Ltd, London, United Kingdom.

Privacy Policy

How we collect, use, and protect your personal information. Last updated: 13 July 2026.

1. Introduction

Organicjointsglo Ltd ("we," "us," or "our") operates this website. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Organicjointsglo Ltd
Broadwick Street 42, London W1F 9PB, United Kingdom
Company No. 12846539
Email: info@organicjointsglo.world
Phone: +44 20 3031 8945

3. Data We Collect

Order Information: When you place an order, we collect your name, phone number, and delivery address.

Contact Information: If you contact us, we collect your email address, name, and message content.

Website Usage: We use cookies and analytics tools (Google Analytics) to understand how visitors use our site, including IP addresses, page views, and referral sources.

Marketing Data: If you consent, we collect data to personalise ads and marketing communications.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

  • Contractual Necessity: Processing your order and delivery details.
  • Consent: For marketing communications and analytics (only with your consent).
  • Legal Obligation: Compliance with UK tax, company, and consumer protection laws.
  • Legitimate Interest: Improving our services, preventing fraud, and site security.

5. How We Use Your Data

  • Processing and fulfilling your orders
  • Contacting you to confirm your delivery address
  • Responding to your inquiries
  • Sending marketing communications (with your consent)
  • Improving our website and services
  • Complying with legal obligations
  • Fraud prevention and security

6. Data Sharing

We only share your data when necessary:

  • Couriers: Delivery companies receive your name, address, and phone for shipping.
  • Service Providers: Payment processors and analytics providers (Google) may access limited data.
  • Legal Requirement: We may disclose data if required by law or court order.

We never sell your personal data to third parties.

7. Data Retention

We retain your data for as long as necessary to fulfil your order and comply with legal obligations (typically 6 years for business records). Marketing data is deleted when you unsubscribe.

8. Your Rights Under UK GDPR

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data (right to be forgotten)
  • Restrict Processing: Limit how we use your data
  • Data Portability: Receive your data in a portable format
  • Object: Oppose processing for marketing or profiling
  • Withdraw Consent: Remove consent for marketing at any time

To exercise any of these rights, email info@organicjointsglo.world.

9. Data Protection

We implement appropriate security measures including HTTPS encryption, secure servers, and restricted access to personal data. However, no system is 100% secure. We encourage you to protect your password and report any suspicious activity.

10. Cookies

We use cookies to enhance your experience. See our Cookie Policy for full details. You can manage your cookie preferences via our cookie banner.

11. Complaint Rights

If you believe we have mishandled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Phone: 0303 123 1113
Email: [email protected]
Web: www.ico.org.uk

12. Third-Party Links

Our website contains links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing personal data.

13. Children's Privacy

This website is not intended for children under 16. We do not knowingly collect data from children. If we discover we have, we will delete it immediately.

14. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or prominent notice on the website.

15. Contact Us

For privacy questions, contact:
info@organicjointsglo.world
+44 20 3031 8945 (Mon-Fri 9:00-17:00 GMT)